Bald Head Island Ferry Information and Tram Reservations

Electronic Ticketing Frequently Asked Questions

Electronic Ticketing Presentation

View Videos on Electronic Ticketing and Reservation System Information Sessions

Please email any questions that you may have to [email protected]

We hope you find this site useful for making tram reservations, viewing ferry schedules, checking the ferry on-time status and getting information about arriving and departing Bald Head Island, to help make your trip smooth and enjoyable.

 

On February 25, 2022, Bald Head Island Transportation, Inc. (BHIT) provided initial public notification as required by law of a change in checked-baggage policies ordered by the North Carolina Utilities Commission (NCUC). The NCUC order becomes effective April 1, 2022. However, please note that well in advance of formal implementation of the new baggage policies and prior to strict enforcement, BHIT will communicate any process changes affecting passengers. During the 2022-2023 timeframe, BHIT anticipates implementing numerous process changes necessary to improve service delivery, increase reliability, and enhance the customer experience. BHIT will initially focus on internal processes before expanding to baggage and passenger delivery operations, tram reservation integration, and electronic ticketing. BHIT will share all process changes affecting the traveling public well in advance of implementation.

 

 

The North Carolina Utility Commission (NCUC) ordered a checked-baggage limit of THREE (3) items per ticketed passenger on the Bald Head Island Ferry. The order also limits the size and weight of checked-baggage to being no larger than a standard 48-quart cooler and weighing no more than 50 pounds. Excess baggage as well as oversized and overweight items may be subject to an additional charge of $23 per item. Bald Head Island Transportation, Inc. will begin implementing this order on April 1, 2022 and through the remainder of the year. You may find NCUC Order A-41, Sub 20 HERE.

 

View Video on Traveling to and from Bald Head Island

Public Baggage Notice