The Bald Head Island Ferry is now offering ferry and tram reservations through its new electronic ticketing and reservation system. Tram service from the ferry terminal to your island destination and return is included in a general fare passenger ferry ticket. Customers are encouraged to make ferry and tram reservations and purchase tickets through the new website available here or the mobile app available for download via the iPhone and Android app stores. Customers planning to make ferry and tram reservations should do so at least three hours prior to their desired travel date/time.
Arrival: Please arrive at the lower level of the ferry terminal at least 40 minutes prior to your ferry reservation time to allow sufficient time for luggage handling and parking. Passengers with reservations must be in line to board the ferry 15 minutes prior to their scheduled departure time. A late arrival at the terminal may not provide enough time for your luggage to be loaded onto the ferry and/or you may not be allowed to board the ferry at your scheduled departure time. Those who miss their scheduled departure may board as a standby passenger on the next available ferry and tram or reschedule their ferry and tram reservation for a later time. You will be directed to your assigned tram upon arrival at the Bald Head Island ferry terminal.
Departure: Please have your luggage available for pickup at least 45 minutes prior to your scheduled ferry departure time. The tram will arrive 25-45 minutes before your scheduled ferry departure time. Example: If you are scheduled on the 9:30am ferry, please have your luggage available for pickup at 8:45am. The tram will arrive to transport you and your luggage to the ferry terminal between 8:45-9:10am. Please be aware that occasionally our ferries run a few minutes behind schedule, which may impact the time the tram will arrive to pick up departing passengers. If at all possible, please make one reservation per party if the party is scheduled to arrive and depart on the same ferry. Short notice changes to tram reservations may be made if space is available. Please call (910) 457-5003 for assistance.